This page is for healthcare professionals and service providers. This section outlines some of our key initiatives and resources that can support you in providing care to people of CALD and refugee backgrounds.
Refugee Health Connect
Refugee Health Connect
Refugee Health Connect (RHC) is a partnership between Brisbane South PHN, Brisbane North PHN, Mater Health Services, and Metro South Hospital and Health Service aimed to support primary care in working with people of refugee backgrounds.
By providing education and support, RHC builds the skills and capabilities of primary care to manage the care of refugee families in a culturally and clinically appropriate manner.
Practices are provided with:
- peer-to-peer education from Brisbane South PHN’s clinical leads – a GP and practice nurse who have extensive experience in refugee health
- in-house practice support and guidance
- cultural awareness training
- clinical education events
- resource folders for clinical and administration staff.
If you would like to become a ‘refugee ready’ practice, contact RHC on 07 3864 7580.
Refugee Health Connect is also a one point of contact for all aspects of refugee health.
RHC can assist you with navigating the refugee health space and linking people from refugee backgrounds to appropriate primary health providers in order to improve health access and engagement. Linkages are made based on factors such as the patient’s location, complexity of needs and cultural requirements.
PHONE: 07 3864 7580
Interpreting for Allied Health Professionals Program
- support access to private allied health services for non-English speaking clients
- ensure interpreter services are available to private allied health services to communicate with non-English speaking clients.
The program is available within the Brisbane South PHN region through a capped funding stream, and will be delivered by Translating and Interpreting Services (TIS) National at no cost to the allied health service.
The program includes access to immediate and pre-booked phone interpreting and onsite interpreting. In return, allied health services must agree to complete cross-cultural use of interpreter training and participate in a program evaluation survey.
This program is available to a limited number of allied health disciplines including: diabetes educators, dietitians, physiotherapists, psychologists, exercise physiologists, podiatrists, dentists, optometrists, speech pathologists, audiologists, mental health nurses, social workers and occupational therapists.
Due to the high number of Allied Health Practitioners now registered for the Interpreting for Allied Health Professionals Program, Brisbane South PHN are not currently registering new allied health professionals.
If you would like to be considered for the program in future, please email an expression of interest (EOI) to firstname.lastname@example.org or fax to 07 3864 7599. EOIs will be kept on file and reviewed quarterly with consideration to local need and program capacity. Brisbane South PHN will communicate the outcome of your EOI via email.
- Refugee Health Network Queensland – includes a comprehensive range of refugee health resources (clinical and administration), translated resources for clients, information about refugee health services in Queensland, links to upcoming education, videos of past education, and more
- Working with patients when there are language barriers – a guide to accessing and using the Translating and Interpreting Service for primary care health professionals working in private practice
- Refugee Health Contact List (South-East Qld)
- Mental Health Referral Pathways for patients from refugee backgrounds (South-East Qld) – this online interactive Referral Tool is designed for Health Professionals to find mental health referral options for children and adults of a refugee background in South-East Queensland. This list is not exhaustive and is to be used only as a guide.
- Tips for General Practitioners seeing a patient of refugee background for the first time
- Tips for General Practice Administration working with patients of refugee background