Brisbane South PHN is seeking innovative responses to support people who are culturally and linguistically diverse to navigate the Australian health system. Solutions need to be applied in multiple areas, be cost effective and sustainable over the medium term, address multiple languages, and be easily accessible.
Brisbane South PHN identified through stakeholder consultations that navigating the Australian health system, timely and appropriate use of ED, and low interpreter use continued to be key operational barriers hindering CALD communities’ access to primary health care.
The purpose of this commissioned work is to build capacity in health system navigation (namely accessing hospital and emergency department (ED), interpreter use and the Australian health system) in community-based, grass root CALD associations, groups and organisations working with the vulnerable CALD communities in target areas. Engaging the community development approach and innovative ideas, the provider could train community champions, leaders or link with grass root community activities to guide their community to navigate the Australian health system.
Expressions of Interest (EOI) are due by Friday 29 June 2018.