The Royal Australian College of General Practitioners (RACGP) and the National Aboriginal Community Controlled Health Organisation (NACCHO), in partnership with the Improvement Foundation (IF), and with support from the Department of Health, are inviting general practices, Aboriginal Community Controlled Health Services (ACCHS) and Aboriginal Medical Services (AMS) to participate in an exciting new Collaborative program. This Collaborative aims to support general practices, ACCHS and AMS to improve the care provided to their Aboriginal and Torres Strait Islander patients. Workshop activity is expected to commence in November 2018 and continue until May 2019.

What are the benefits of participation

Participation in the Collaborative will support your general practice, ACCHS or AMS to achieve:

  • improved identification of your Aboriginal and Torres Strait Islander patients (for mainstream general practices)
  • enhanced delivery of chronic disease prevention, the use of health assessments and follow-up services
  • increased patient satisfaction and longer ongoing engagement with their primary healthcare provider
  • improved team dynamics and working environment
  • improved business performance and best practice care through the better use of clinical and business systems
  • a culture of quality improvement that is transferable to other aspects of the business and patient care
  • alignment with the quality improvement component of the 5th edition accreditation standards for general practice
  • access to Continuing Professional Development points for GPs and other healthcare professionals
  • contribute to the development of new resources and key recommendations to support best practice preventive healthcare for Aboriginal and Torres Strait Islander people.

What is required of participants

Minimum requirements that participants must meet include:

  • a GP and another practice/service team member to attend and actively participate in orientation and all learning workshops
  • set aside regular, dedicated time to undertake quality improvement activities between learning workshops
  • apply the Model for Improvement tool and submit monthly Plan, Do, Study, Act (PDSA) cycles to support change activity within your service
  • collect and submit monthly data to support improvement activities.

How is this Collaborative delivered

Orientation – Two staff are required to attend a virtual orientation session (via webinar) prior to the commencement of the Collaborative.

Learning Workshops – This Collaborative will be delivered via two day-long national (face-to-face) workshops interspersed with three virtual workshops (50 minutes duration each). Virtual workshops are delivered via webinar technology and attendees will log-in via their computer.

Learning workshops (LW) will be held as per the following draft schedule, with exact dates to be provided once venue confirmations have been finalised. They are likely to be held in Sydney or Melbourne, however, this is subject to final recruitment to ensure the most efficient location for participants.

  • LW1 (face-to-face)-end of the last week in November 2018
  • LW2 (virtual) February 2019
  • LW3 (virtual) March 2019
  • LW4 (face-to-face) April 2019
  • LW5 (virtual) May 2019

Payments for participants

Through the funding provided by the Department of Health, IF will fund each general practice, ACCHS or AMS $2,000 (excluding GST) to support their participation in this program. IF will also fund reasonable travel and accommodation costs for all participants to attend face-to-face learning workshops.

Support from PHNs and NACCHO Affiliates

PHNs and NACCHO Affiliates are being approached to provide support at the local level to achieve program requirements and maximise outcomes. They will be invited to participate in the LWs and provide support to participants to undertake change activity in between workshops.

PHNs and NACCHO Affiliates will be key in sharing participants’ achievements during the course of the program.

Your local support organisation will be confirmed at the first workshop.

Register your interest by COB Friday, 12 October 2018 

To express your interest in this Collaborative, please complete the following form

If you require further information, please contact the Improvement Foundation at, or phone (08) 8422 7400.

Once expressions of interest have been received, a selection process will be undertaken prior to confirming involvement in this program.