Brisbane South PHN and The Australian Centre for Social Innovation (TACSI) are working together with people who have lived experience, carers, service providers, general community members and government agencies to co-design an improved service model for mental health, suicide prevention and alcohol and other drug (MHSPAOD) services and supports in Brisbane south.

Brisbane South PHN has heard that there are some barriers that need addressing in the existing system, including a lack of clear entry points and early intervention and prevention services, unclear referral pathways and a sense of fragmentation within the current stepped care model of commissioned mental health services.

To respond to these barriers, we are aiming to move towards a MHSPAOD system that:

  • connects people to the right services at the right time
  • ensures providers work collaboratively with each other and the people they service
  • ensures services are better connected
  • sees people and their families informed, respected and supported at every stage of the journey.

What has already happened?

We have met with people with lived experience, support people and service providers to understand their journey through the health system in ‘Journey Mapping’ sessions. We have gone back to different priority population groups as well as professionals to test these ideas through a series of learning loops. Four ‘Co-design Group’ sessions have also been facilitated, where people with lived experience, people outside of the health sector and MHSPAOD service providers have come together to understand the information collected, identify focus areas and refine ideas for the final model. The Co-design Group has assisted Brisbane South PHN to provide a clear direction for how our mental health, suicide prevention and alcohol and other drug services will be re-commissioned from July 2019.

Brisbane South PHN recognises that many of the key ingredients to a well-functioning service model which meets the needs of the community already exist within current commissioned services and therefore some parts of the current model may remain relatively unchanged. It is anticipated that the Request for Proposal in relation to this re-commissioning effort will be released in mid-November.

Should you have any questions or concerns about this project, please contact Ian Purcell, Brisbane South PHN Program Development Manager – Commissioned Programs, by emailing or by phone on 07 3864 7569.