From July 2019, Brisbane South PHN will be establishing a regional service model integrated across three sub-regions in Brisbane south: Brisbane (Princess Alexandra Hospital catchment), Logan/Beaudesert (Logan Hospital catchment) and Redlands (Redlands Hospital catchment). Brisbane South PHN intends for each of the sub-regions to develop a place based approach to care provision over time.

The new service model will focus on the person as the centre, surrounded by their natural supports and broader community supports.

Brisbane South PHN currently has the following tender opportunities for service providers:

  • delivery of primary mental health services
  • delivery of headspace Primary service and an enhanced child and youth mental health service.

There is also an opportunity for service providers with particular experience working with culturally and linguistically diverse, Aboriginal and Torres Strait Islander, and lesbian, gay, bisexual, transgender, intersex and queer communities to register their interest in joining a Provider bank, which will work with the above service providers in the new service model.

Brisbane South PHN will function as the ‘system manager’ and integrator of services for primary mental health, suicide prevention and alcohol and other drug treatment services in the region. This will involve Brisbane South PHN playing an active role in the region in defining the outcomes that are important to consumers, and working with providers to align their efforts in achieving health outcomes.

A Referral Hub will be established to make it easier for GPs to refer their patients to appropriate services. Service providers in each sub-region will work closely with GPs and each other to ensure that people don’t fall through the cracks and can seamlessly move between services.

Services will be underpinned by a customer service approach rather than a traditional service eligibility framework. All providers will be required to demonstrate how they will accommodate the specific needs of communities of interest, including how they might partner with other organisations to assist people in receiving the treatment most appropriate to their needs, particularly for our priority population groups.

The service model aims to ensure priority population groups gain access to evidence-based interventions aligned to their individual needs. The model will complement current services, recognising and building upon what is currently working within the system, while addressing service barriers to facilitate client access.

We recognise that this is a transformational journey and look forward to working with all of our service providers to deliver better outcomes for our community.

Tenders close at 3.00 pm on Friday 8 February 2019. Further detailed information on the opportunity is available through our Tenders page on the Brisbane South PHN website.

Should you have any questions about the opportunity please contact Susan Lingard, Brisbane South PHN Program Officer, by emailing or by phone on 07 3864 7593.