Coronavirus Support 07 3493 4812


For the latest clinical information relating to COVID-19, see SpotOnHealth HealthPathways.


On this page:

Resources for your practice

Coronavirus factsheet – for communities
Date of upload: 5 May 2020       Source: Department of Communities, Disability
Services and Seniors

Online emergency training for practice staff
Date of upload: 29 April 2020     Source: World Health Organisation

Employee Assistance Program poster
Date of upload: 28 April 2020    Source: Brisbane South PHN

Mental health, suicide prevention and alcohol and other drug services in
Brisbane south region (PHN-commissioned service provider compendium)

Date of upload: 17 April 2020    Source: Brisbane South PHN

Brisbane South PHN Mental Health Referral Service for GPs
Date of upload: 17 April 2020    Source: Brisbane South PHN

Patient alert poster for practices
Date of upload: 15 April 2020     Source: RACGP

COVID-19 preparation checklist for Residential Aged Care Facilities
Date of upload: 18 March 2020   Source: Clinical Excellence Queensland

Information for family and visitors of Residential Aged Care Facilities
Date of upload: 18 March 2020    Source: Federal Department of Health

Notification of a suspected COVID-19 case (fax form)
Date of upload: 18 March 2020     Source: Queensland Health

COVID-19 reception entrance poster
Date of upload: 11 March 2020     Source: Brisbane South PHN

Creating progress notes shortcuts in clinical software
Date of upload: 11 March 2020    Source: Brisbane South PHN

Resources to support your business

JobKeeper payment
Made to eligible businesses and not-for-profits affected by COVID-19 to support them in retaining employees.

Cash flow support
For small and medium businesses that employ staff to help with their cash flow so they can keep operating, pay their rent, electricity and other bills and retain staff.

Primary Care Package
Practice Incentive Payment for general practices that open for face-to-face services for a minimum of four hours a day (or for part time practices for an average of 50% of their normal practice opening hours).

Temporary relief for financially stressed businesses
For owners or directors of business that are currently struggling due to COVID-19.

Backing business investment
Supports business investment and economic growth over the short term by accelerating depreciation deductions.

The Business Relief Package 
Support from banking services for businesses.

Coronavirus Business Liaison Unit
Established within The Treasury to engage with businesses on a regular basis and provide updates to the government on crucial issues.

Translated COVID-19 resources

Many practices and organisations have been looking for COVID-19 resources in a variety of languages.

Queensland Health has released translated resources for Queensland-specific COVID-19 information in 31 languages. You can access the resources here. New resources will be added as they continue to be developed. The most accurate and credible information regarding COVID-19 is issued from Department of Health (State and Commonwealth) sources. Please be mindful that some resources developed by other states have state-specific information.

Free Interpreting Service for GPs, Medical Specialists and Pharmacists

General Practitioners and approved Medical Specialists and Pharmacists can access the Free Interpreting Service through TIS National when delivering Medicare‑rebateable services in private practice to anyone with a Medicare card. Practice support staff, nurses or pharmacists working with practitioners and registered with TIS National can also access the service using the same client code. Working with professional interpreters is essential to ensuring practitioners are able to communicate effectively with their patients and are protected from professional risk.

The service is available 24 hours a day, every day of the year. To access this free service, please complete the client registration form. For more information contact the TIS National Language Policy Liaison team on or by calling 1300 575 847.