When things go wrong in the health care system, patients and families want to know. These conversations can be difficult to have, but are integral to the delivery of quality
When things go wrong in the health care system, patients and families want to know. These conversations can be difficult to have, but are integral to the delivery of quality care.
How people learn about these adverse events shapes their experience, and has a huge impact on their attitudes towards treatment options, clinicians and health services in future.
To equip clinicians with the knowledge and skills they need to conduct these difficult conversations, Mater Education has developed a half-day Open Disclosure workshop.
Open disclosure can assist health service organisations and personnel to manage adverse events compassionately and transparently, while providing broader benefits through improved systems and clinical communication.
You’ll learn and practise new techniques in a safe learning environment through simulated conversations, and test your own ‘open disclosure conversation’ in a small group setting.
We acknowledge the Traditional Custodians of the land on which we live and work, and of the many different nations across the wider Brisbane south region. We pay our respects to the Elders, past, present and emerging as the holders of the memories, the traditions, the culture and the spiritual wellbeing of the Aboriginal and Torres Strait Islander peoples across the nation.