General Practice Accreditation

The Royal Australian College of General Practitioners (RACGP) develop the Standards for General Practice. General practices can obtain formal accreditation against these Standards from an independent accreditation agency. For more information see the National General Practice Accreditation Scheme.

To commence the process of gaining accreditation against the Standards, a general practice should choose an accreditation agency that will be able to talk them through this process, explain what is required and support them throughout the process.  It normally takes a practice between 12 – 18 months to prepare for their accreditation surveyor visit.

Accreditation is a requirement to be eligible for the Australian Government Practice Incentives Program (PIP).

Benefits of Accreditation

  • Promotion of quality and safety of the standard of service provided to patients and the wider community
  • Provides confidence to patients and/or consumers
  • Reduction of business risk
  • Education and engagement of staff in the provision of quality service
  • The creation of a culture of quality
  • A competitive advantage over practices/service providers who are not accredited
  • Eligibility for access to the practice incentive program (PIP)
  • QI and CPD points for each general practitioner participating in accreditation, and
  • Compliance with regulatory requirements and national standards.


Brisbane South PHN can support you in gaining accreditation by:

  • providing (capped) in-practice support to practices preparing for accreditation using the 5th Edition Standards
  • sourcing relevant resources, including templates and guidelines

For more information contact your Area Account Manager.


The National General Practice Accreditation Scheme

The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation Scheme, which commenced on 1 January 2017.

The National General Practice Accreditation Scheme:

  • provides greater choice for general practices seeking accreditation
  • improves support programs for implementation of accreditation
  • provides practices with access to national data on accreditation performance to enable benchmarking

From 1 July 2017, practices undergoing accreditation need to ensure they use one of the approved accreditation agencies within Australia. There are four accreditation agencies that general practices are able to choose from to gain accreditation against the Standards. The contact details of these accreditation agencies are:

AGPAL Group of Companies

PO Box 2058
Milton BC QLD 4064
Phone: 1300 362 111

Global Mark Pty Ltd

Suite 4.07
32 Delhi Road
North Ryde NSW 2113
Phone: 1300 766 509
Phone: 02 9886 0222

Quality Practice Accreditation

136 Mount Street
Gundagai NSW 2722
Phone: 1800 188 088

The Australian Council on Healthcare Standards

5 Macarthur Street
Ultimo NSW 2007
Phone: 02 9281 9955



5th Edition Standards: