Home > Programs > Mental health > Partners In Recovery

Partners In Recovery

The Partners in Recovery (PIR) program has been providing support to individuals who have severe and persistent mental health conditions and require coordination across multiple sectors and agencies since October 2013.

After many years of achieving successful outcomes working alongside participants, the PIR program will be concluding on 30 June 2019.

As part of the transition to the National Disability Insurance Scheme (NDIS), PIR participants who are eligible for NDIS will be assisted to transition to the scheme.

Participants who have not transitioned to the NDIS by 30 June 2019 will be supported to transfer to alternative programs.

Commencing on 1 March 2019, all new referrals to the PIR Intake team will be closely managed.

The PIR Intake team will primarily be focussed on providing support to referrers on alternate service pathways for people living with severe and complex mental illness.

During this transition period participant support remains the top priority. The PIR Intake phone line will remain open for the remainder of the program.

For further information on intake and referrals please contact the Brisbane South PIR Intake team on 07 3441 3010.

For all other program related enquiries please contact Brisbane South PHN PIR team on 07 3864 7555.

What is the Partners in Recovery program?

The Partners in Recovery (PIR) model adopts a recovery culture that encourages self-determination and self-management of mental health and wellbeing.

Partners in Recovery supports people with severe and persistent mental health issues, along with their carers and families, by facilitating multiple support services to address their complex care needs and improve their wellbeing.

Partners in Recovery works together with people to:

  • access clinical services appropriate to their needs
  • access community support and related services
  • coordinate services to meet their needs
  • encourage a journey of recovery.

For more information about Partners in Recovery please contact the Brisbane South Central Intake team on 07 3441 3010

Brisbane South PHN is the lead agency for the Partners in Recovery program and is supported by funding from the Australian Government through the PHN Program.

Who is Partners in Recovery for?

Brisbane South PHN Partners in Recovery program works with people who meet all of the following criteria:

  • are over 25 years of age to 64 years
  • have severe and persistent mental health issues
  • have complex needs that require services from multiple agencies
  • require substantial assistance to access the right services to meet their needs
  • require help to organise the services already supporting their needs
  • have no existing coordination arrangements in place to assist in accessing services.
How to refer?

For more information or referrals to the Partners in Recovery program contact the Brisbane South Central Intake team on 07 3441 3010.

Who can refer? Individuals, family, friends, health professionals, agencies, hospital and health services who have consent of the person. A GP referral is not a requirement of the program.

Our partners

We work with our partner organisations at the local level to understand our community’s needs and to ensure that people with complex needs don’t fall through the system gaps. These partners are:


07 3435 2600



Benevolent Society
07 3170 4600 benevolent.org.au


Gallang Place Aboriginal and Torres Strait Islander Corporation
07 3899 5041



Harmony Place
07 38481600



Micah Projects Inc
07 3029 7000


Neami National
07 3375 7333



Richmond Fellowship Queensland
07 3363 2674




Brook Red
07 3343 9282




Stepping Stone Clubhouse
07 3847 1058

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is the new way of providing psychosocial disability support so that people can enjoy an ordinary life. The NDIS recognises that everyone’s needs and goals are different.

Partners in Recovery (PIR) funding transitioned to the NDIS in Scenic Rim, Brisbane, Logan and Redlands City from 1 July 2017 to 1 July 2018.

To ensure service continuity and smooth transition the PIR program will continue until 30 June 2019.

Supporting transition to National Disability Insurance Scheme (NDIS)

Partners in Recovery will assist program participants with:

  • determining eligibility for the NDIS
  • supporting the application process
  • implementing a participants NDIS plan
  • continuity of support for all PIR participants during the NDIS transition phase, regardless of eligibility.

Find out more about getting NDIS ready, visit NDIS Miway.

Click here to download the psychosocial disability recovery and NDIS fact sheet.


Brisbane South PHN PIR welcomes your feedback to help us improve our service for participants, families and carers. Please complete our short survey to indicate if we are meeting your needs and those of other participants, families and carers. The surveys are voluntary and completely confidential: