COVID-19 Support

Supporting the COVID-19 vaccination rollout

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Supporting the COVID-19 vaccination rollout

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Brisbane South PHN is supporting the Australian Government’s COVID-19 vaccination rollout across our region. We are working closely with Commonwealth, state and local government-level planning groups, and community leaders of priority populations, to ensure a coordinated, timely, equitable and trustworthy vaccine rollout. 

ATAGI Clinical Guidance   

The Australian Technical Advisory Group on Immunisation (ATAGI) maintains clinical guidance on COVID-19 vaccine in Australia for immunisation providers and program staff. The Australian Department of Health’s website on administering COVID-19 vaccines to eligible patients, advice about rare side effects, contraindications, precautions and adverse effects.
ATAGI clinical guidance on COVID-19 vaccine in Australia in 2021
ATAGI Advice
ATAGI Statements

Pathways for vaccinating Greater Brisbane’s vulnerable people  

Brisbane South PHN and Brisbane North PHN are working together to improve access to the COVID-19 vaccine for people who would benefit from additional support.

Housebound people

Many vulnerable people may be housebound or have other obstacles or health conditions that prevent them from attending a vaccination hub, clinic or pharmacy. Service providers who have not been able to arrange vaccination for this group of clients can complete the online referral form to request support, including in-home appointments, to ensure vulnerable people get access to the vaccine and are protected against COVID-19.

People experiencing homelessness

Vaccinations are offered via outreach for people experiencing homelessness, including those living on the streets, in emergency accommodation, boarding houses or between shelters.

Culturally and linguistically diverse communities

Vaccinations and support, including by bi-cultural and multi-lingual workers and access to interpreters for culturally and linguistically diverse communities, asylum seekers, refugee communities and non-Medicare eligible people.

Non-Medicare eligible people

We may be able to offer assistance to GPs in options for administering vaccinations to non-Medicare eligible people. Please visit our vaccination for non-Medicare card holders page for more information.

First Nations Peoples

Support is available for general practices serving large First Nation populations, including arranging for vaccination providers to provide in-reach within the practice.

For more information about each service, please contact the service provider directly.

COVID-19 vaccines – Advice for pregnancy, fertility and breastfeeding women

Pregnant women should be routinely recommended Pfizer (Cominarty) or Moderna (Spikevax) at any stage of pregnancy. There is good real-world evidence supporting the safety of vaccination throughout pregnancy and prior to conception. Vaccination reduces the risk of adverse perinatal outcomes associated with COVID-19.

Please see below advice and information for healthcare workers to support conversations with your patients.

Information regarding COVID-19 vaccination for all people aged 5 years and above

Children aged 5-11 years should now receive an approved paediatric-suitable COVID-19 vaccine.

Information session for GPs: COVID-19 vaccination and children 12+ 

Children’s Health Queensland hosted a Q&A session to discuss COVID-19 vaccination for children aged 12 years and over. The session covered information on vaccinating children aged 12+ against COVID-19 and included a panel discussion with frequently asked questions regarding vaccinations. TA recording of the session is now available on the General Practitioners hub

Information for COVID-19 vaccination providers

Australian Government Department of Health Website 

Queensland Health Website 

Clinical guidance and information for COVID-19 vaccination providers, including general practices, GP-led respiratory clinics, Aboriginal and Community Controlled Health Services, vaccination administration service providers and community pharmacies. 

Pfizer (Comirnaty): 

AstraZeneca (Vaxevria): 

Spikevax (Moderna):

Media Toolkits and TGA Advertising Guidelines 

Referral Information for increased risk of Anaphylaxis 

Metro South Health hospitals will only be accept referrals for people wo have one of the following: 

  •  A documented history of anaphylaxis to previous vaccines (non-COVID vaccinations) and/or multiple drugs (injectable and/or oral) or 
  • A known systemic mast cell activation disorder with raised mast cell tryptase that requires treatment  

People with a history of the following, should be referred to QLD Adult Specialist Immunisation Service  (QASIS) via the Metro North Referral Intake Service  

  •  Immediate (within 4 hours) and generalised symptoms of a possible allergic reaction (e.g. urticaria/hives) to a previous dose of a COVID-19 vaccine  
  • Generalised allergic reaction (without anaphylaxis) to any component of the COVID-19 vaccine to be administered (e.g. PEG in the Pfizer vaccine or polysorbate 80 in the AstraZeneca vaccine)  

Further information is available on Metro South Refer Your Patient COVID Vaccine Program    

For assistance with these guidelines or feedback on the updated page, please contact the GP Liaison team on 1300 364 155 – Option 2 or    

Referrals for Metro South Health consideration of vaccine suitability can be done via the Central Referral Hub or Smart Referrals

Australian Immunisation Register (AIR) and mandatory reporting: 

 It is mandatory for all COVID-19 vaccine administered in Australia to be reported to the AIR.

  • Your practice should take reasonable steps to confirm that a person is eligible to receive the vaccine. This includes checking the AIR for any previous COVID-19 vaccinations.
  • Your practice should report each patient’s COVID-19 vaccination to the AIR within 24 hours if possible. Real-time or end-of-day reporting is appropriate, as determined by your practice procedures.
  • Medical exemptions can be reported to the AIR for COVID-19 vaccines. Medical contraindications can be assessed and reported to the AIR by eligible health professionals, including GPs. To report a medical contraindication for COVID-19 vaccines, providers need to select all COVID-19 vaccines listed and approved for use in Australia. Permanent and temporary contraindications should only be reported for individuals where there is no suitable alternative COVID-19 vaccine available.
  • Recognised vaccination providers in Australia can record overseas vaccinations on the AIR, if the vaccines are approved.
  • Request a COVID-19 Vaccination Status Report (AIR42A). This report helps providers identify their patients who are eligible, but have not had any COVID-19 vaccines yet.

*The way you access the AIR has changed. You must access the AIR through HPOS using a PRODA account. Read more about how to set up your access to the AIR. 

COVID-19 vaccine contraindications and precautions 

You may need to take extra precautions when administering COVID-19 vaccines to certain groups. The Australian Department of Health website will assist you with what contraindications are associated with each vaccine and what precautions are needed.

COVID-19 vaccine adverse events and reporting 

Find out more about common and uncommon adverse events on the Australian Department of Health website.[CvH1] 

The TGA and state and territory governments monitor COVID-19 vaccine safety. Adverse Events Following Immunisation (AEFI) must be reported for the COVID-19 Vaccination Program. General Practitioners, other healthcare workers and consumers can report an AEFI using the PDF form. Email the completed AEFI form to 

Practices using the following practice software can complete an Adverse Event Following Immunisation directly though their practice software and submit it to Queensland Health (via Medical Objects).

Please click the links below for instructions on how to install the relevant templates.

For Medical Director users

For Best Practice users

Post COVID-19 Vaccination Suspected Anaphylaxis Reporting Form 

The Queensland Vaccine Command Centre (VCC) has developed this form to assist Public Health Units (PHU) to capture details on anaphylaxis following COVID-19 vaccine administration. This form is in addition to the AEFI form and should be completed by a health professional and submitted to the local PHU. 

MBS items relevant to COVID-19 vaccination 

MBS items are available to enable GPs and suitably qualified health professionals to assess patients for their suitability to receive a COVID-19 vaccine. 

Cold Chain Management 

COVID vaccines are stored in a purpose built vaccine fridge between +2°C to +8°C and follow the National Vaccine Storage Guidelines (Strive for 5). 

Learn how to properly store, transport and handle the different COVID-19 vaccines available in Australia.

Transfer of COVID-19 vaccines between participating primary care vaccination sites [CvH2] 

If you have experienced a Cold Chain Breach contact the Vaccine Operations Centre on 1800 318 208

Information they may require: 

  • Batch numbers and expiry dates 
  • Time and date power went out and timeframe 
  • How many vials were impacted 
  • Ensure impacted vials are isolated ensuring no one can use them 
  • Temperature log of fridge or if moved to esky manual temp log

COVID-19 vaccination training 

COVID-19 vaccination training is mandatory for all authorised vaccination providers. The non-clinical modules of the training such as handling, storage and administration are available to non-clinical and administrative staff. 

For Best Practice users

Frequently asked questions (FAQs) 

Answers to some of the most frequently asked questions about COVID-19 vaccines. The links below are updated frequently. 


Vaccination cards and flyers available

COVID-19 vaccine providers can now order vaccination appointment cards and flyers with step-by-step instructions for patients on how to access proof of their vaccination status, through their mygov account. To order these resources direct from the distributor, click the button to email your practice name, address, and quantity required. Please note, the resource description and number will automatically appear in the email subject line when you click the link below.

Australian Government Department of Health 

  • Department of Health COVID-19 Vaccine website 
  • Australian Government COVID response weekly webinar updates 
  • Advice for COVID-19 vaccine providers. A collection of resources for health professionals containing advice and guidance on delivering COVID-19 vaccinations. 
  • As with all other vaccines, informed consent is required before administering each COVID-19 vaccine dose. In most cases, consent can be verbal. Written consent is not mandatory but may be required in some circumstances. This applies to Dose 1 and Dose 2. 

Queensland Health 

Other sources 

Vaccine Consumables

Brisbane South PHN is able to provide primary care providers (i.e. General Practitioners or nurses) with a one-off special order of vaccine consumables to support COVID-19 vaccine efforts until supplies have been exhausted.  This includes 3ml Luer-slip sterile syringes, 25 gauge sterile needles 25mm in length and Sharp Collector kits (1.4 litre, 3 litre, 8 litre and 17 litre).

To request access to a one-off special order of vaccine consumables, please complete this form.

Primary Health Networks (PHNs) 

Queensland PHNs have developed a Vaccination Preparation Pack to assist general practitioners, practice nurses and practice managers to deliver a successful mass vaccination program. A checklist is provided for non-vaccinating practices to help prepare patients for COVID-19 vaccination at an alternate location. Download the checklist here.

Part 1- Preparing your practice policies and protocols

Part 2 - Internal preparation for your team

Part 3 - Identifying eligible patients and planning the patient vaccination journey

Part 4 - Preparing and implementing a vaccination clinic

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