On this page:
- Translated COVID-19 resources
- Free interpreting service when using health services
- Use of an ambulance (video)
Translated COVID-19 resources
Queensland Health has Queensland-specific COVID-19 information in 31 languages.
The Australian Government Department of Health has COVID-19 information available in more than 60 languages.
The Refugee Health Network Queensland has collated a range of translated, easy-read and pictorial resources from multiple sources, including 6 language adaptations of our Telehealth video that explains how to prepare for a telehealth appointment.
New resources will be added as they are developed. The most accurate and credible information about COVID-19 in our region is from the State and Federal Departments of Health. Please keep in mind that some resources developed by other states have state-specific information.
Free Interpreting Service when using health services
When booking your appointment please inform the clinic/practice staff if you need an interpreter and the language required. Interpreters are available anytime, day or night, work day or weekend. You can contact the interpreter service directly by calling 13 14 50.
Use of an ambulance
Accessing the right emergency services at the right time is important in saving lives. Some migrant communities do not call for an ambulance because they do not know how to. Some are worried about what will happen to them in the ambulance, how much it will cost or that they will not be understood if they do not speak English well.
This video aims to make sure everyone in the community has equal access to an ambulance in their time of need and is aware of how they work and what to expect when paramedics arrive.
Intellectual rights of the videos are with Welcome 360. If you would like to translate this video into other languages please contact Welcome 360.