COVID-19 Support COVIDsupport@bsphn.org.au

Testing patients for COVID-19

Free Interpreting Service Priority line for Medical Practitioners and Pharmacies 1300 131 450

Testing patients for COVID-19

Page last updated at 9am 5 May 2022

On this page:

For the latest information on COVID-19 testing, visit Queensland Health’s COVID-19 testing requirements webpage.

Patient support tools

Most people can manage COVID-19 at home and are advised to utilise the tools and helplines below if they have tested positive or suspect they have COVID-19.

National Coronavirus Hotline 1800 020 080 – Available 24 hours a day 7 days per week. To access an interpreter, press 8.

COVID care self-checker web page – A clinical self-assessment tool designed to help patients understand what healthcare they may need based on their symptoms and other risk factors.

I have COVID-19 web page – A step by step guide on what to do if you have COVID-19.

HealthDirect website – A summary or what to do and support services available if you suspect you have or are diagnosed with COVID-19

Queensland Health Automated Assessment Service Billie the Bot – Adults 1800 953 919 | Youth (less than 16 years) 1800 845 298

There are two types of tests used to detect COVID-19 in Queensland. They are:

• a Rapid Antigen Test (RAT)
• a Polymerase Chain Reaction (PCR) test.

Visit the Queensland Health webpage for COVID-19 testing and fever clinics locations.


Some Metro South Health testing sites are distributing RATs rather than, or as well as, collecting PCR samples.

Rapid antigen tests (RAT)

A positive RAT result must be reported to Queensland Health. RATs can be purchased at pharmacies and retail stores. Individuals should use this self-reporting form to report a positive RAT result.

Concessional Rapid Antigen Tests (RATs) can be obtained through participating community pharmacies. RAT kits are also available to purchase in retail shops and chemists. Pathology Queensland does not recommend Oral or Saliva Rapid Antigen Testing Kits.

Polymerase chain reaction tests (PCR)

PCR testing involves a health professional using the swab to collect a sample from inside the nose and throat. PCR tests are no longer required to confirm a positive COVID-19 case.

Selected private collection centres conduct COVID-19 specimen collection, please click below to see which centres offer this service:

Mater Pathology
QML
Sullivan & Nicolaides Pathology
MedLab
4Cyte Pathology

From 7 March 2022, most clinics require a GP referral and Medicare card to obtain a free PCR test.

GP Respiratory Clinics (GPRC)

Testing is free of charge for eligible people, at the following GPRCs There are four GP-led respiratory clinics in the Brisbane south region that offer free COVID-19 testing without a GP referral or Medicare card required, for symptomatic people, or otherwise under a public health order.

Clinic map for the Brisbane south region

Click here to make an online booking.

Fever clinics

Metro South Health are conducting COVID-19 screening at fever clinics in a range of locations. Visit the Metro South Health for more information.

Specimen collection

Selected private collection centres conduct COVID-19 specimen collection, please click below to see which centres offer this service.

4Cyte have offered a dedicated walk-in COVID-19 testing site for health care workers and their families, giving them priority access and returning test results within 30 hours. In addition, 4Cyte will also accept and prioritise self-collected swabs. These swabs must have a transport medium. To assist with priority processing, self-collected swabs need to be accompanied by a request form that clearly states that it is for a priority 1 / health care worker. 

When visiting the testing site, workers need to notify 4Cyte that they are a health care worker, and have evidence of this (i.e. a name badge or identification card if applicable). Family members do not need to be accompanied by their health care worker. 

Walk-in location

Address: Shop 1, 40 Gladstone Road, Highgate Hill  
Opening hours: Monday to Friday, 7 am to 3 pm

Self-collected swab drop-off locations

Address: Shop 1, 40 Gladstone Road, Highgate Hill  
Opening hours: Monday to Friday, 7 am to 3 pm

Address: 6A/421 Brunswick Street, Fortitude Valley
Opening hours: Monday to Friday, 8 am to 2 pm