Mental health, suicide prevention, alcohol and other drugs
On this page:
- What we do
- How we work
- Accessing mental health services
- Patient portals
- Mental health, suicide prevention, alcohol and other drug services in the region
- Quality improvement
- Mental health support lines
- More information
What we do
The mental health, suicide prevention and alcohol and other drug treatment needs of people across the Brisbane South PHN region are diverse. Having a flexible, responsive and integrated health care system is essential to ensure local services are available across a continuum of stepped-care and support community health and wellbeing.
How we work
We work in partnership with treatment providers in our community to provide local programs for General Practitioners (GPs) and health professionals to refer patients. Together, our providers work with health professionals to identify treatment services that are best suited to an individual’s needs.
Accessing mental health services
To access services, GPs can contact the Brisbane South PHN Health Referral Service (operated by Wesley Mission Queensland) to discuss a patient’s condition and determine an appropriate course of action, or they can refer directly to PHN service providers.
Contact Brisbane South PHN Referral Service
Phone: 07 3151 3841
Hours: Monday – Friday, 8:30 am – 4:30 pm
The referral process
1. Complete the “Brisbane South PHN Mental Health Referral Service Form”
2. Send the Referral Form
- Secure message via Medical Objects, or
- Fax: 07 3539 6444
3. Receive Pathway Advice
- Brisbane South PHN Mental Health Referral Services Team will determine the best pathway for support through regional service providers or provide alternative options based on the referral information provided, then advise the GP of the pathway.
4. Patient Contact
- The PHN service provider will contact the patient, assess and confirm their eligibility, then advise the referring GP of the outcome.
Where a patient does not yet wish to undertake formal treatment, GPs can refer them to these portals which inform, educate and empower them to connect with appropriate health care services.
- Alcohol and Drug Information Service
- Ask Izzy
- Head to Health
- Metro South Health
- Suicide Call Back Service
- Multicultural Connect Line
- First Nations
Mental health, suicide prevention, alcohol and other drug services in the region
Brief Psychological Interventions
Brisbane South PHN commissions evidence-based brief psychological interventions designed to assist people experiencing, or caring for someone who is experiencing, low-intensity stress/distress, anxiety or other generalised mental health concerns. Sessions may include peer support, coaching, psycho education, problem solving and practical skills building. Services can be accessed in individual and group settings.
Mild to Moderate Mental Health Services
Brisbane South PHN commissions evidence-based mental health programs designed to assist people experiencing mild to moderate mental health concerns or people who have attempted or are at risk of suicide or self-harm.
Severe and Complex Mental Health Services
Brisbane South PHN commissions evidence-based mental health programs that are designed to assist people experiencing severe and/or enduring mental health concerns and associated complexities. Services can be accessed via the following programs:
- Mental Health Clinical Care Coordination (MHCCC)
- National Psychosocial Support
- headspace Early Psychosis
Mental Health Clinical Care Coordination (MHCCC)
MHCCC provide both clinical and non-clinical psychosocial supports designed to improve social skills and build psychological and functional capacity, assisting individuals and their families to manage their mental illness and promoting the increase of social and economic participation. Clinical care coordination may include intake, triage and assessment to ensure appropriate treatment, coordinating services, care planning and support. MHCCC programs offer both group and individual therapies.
National Psychosocial Support (NPS)
NPS offers evidence-based supports underpinned by the principles of recovery. NPS programs have been designed to build psychosocial functioning and capacity by assisting individuals and their families to manage mental health and wellbeing, increase social and economic participation, and complement existing health services and supports (e.g. physical health and mental health service supports). Psychosocial support can be accessed in both individual or group settings.
headspace Early Psychosis
headspace Early Psychosis program is for people aged 12 – 25 experiencing a first episode of psychosis (FEP) or exhibiting systems warranting a diagnosis or psychosis; and/or have been assessed as ultra-high risk (UHR), therefore not fully meeting the diagnostic threshold for a psychotic disorder.
Social and Emotional Wellbeing Services
Brisbane South PHN commissions culturally appropriate mental health, alcohol and drug treatment services and suicide prevention programs to the local Aboriginal and Torres Strait Islander population in the Brisbane South PHN region.
Child and Youth Mental Health
headspace assists young people with mental health and wellbeing with a focus on early intervention. The child and youth primary mental health service, in addition to the core headspace model, encompasses low intensity psychological therapies (mild to moderate) and severe and complex programs to enable a comprehensive stepped care approach to young people across the continuum of need.
Some services (including counselling and GP services) are also available with a current Medicare card and valid mental health treatment plan.
Centres have a range of programs & activities; please contact your closest centre for details.
headspace Early Psychosis Program
The headspace Early Psychosis Program specialises in working with young people who may be experiencing a first episode of psychosis who are exhibiting symptoms that may warrant a diagnosis of psychosis, and/or have been assessed as ultra-high risk, therefore not fully meeting the diagnostic threshold for a psychotic disorder.
Information for GPs
Suicide Prevention Services
Brisbane South PHN commissioned suicide prevention services are recovery focussed and underpinned by principles harm minimisation, psychoeducation and skill building through brief intervention, counselling, peer support and case management in individual and group settings.
Alcohol and Drug Treatment
Brisbane South PHN commissioned AOD treatment modalities are underpinned by harm minimisation principles, psychoeducation and skill building through brief intervention, counselling and case management in both individual and group settings.
It’s recommended that referrals are initiated via self-referral however inquiries can be made by GPs and health professionals directly to the listed AOD treatment providers, or by contacting ADIS (Alcohol and Drug Information Service) on 1800 177 833 or through the website (adis.health.qld.gov.au) to advise and connect with local services.
Mental health, suicide prevention, alcohol and other drug quality improvement(QI) toolkits are available in the following topics:
- Mental health (overview)
- Alcohol and other drugs
- Anxiety and depression
- Eating disorders
- Improving physical health of people living with a mental illness
The toolkits are designed…
- to support medical practices to make easy, measurable and sustainable improvements
- to provide best practice care for their patients
- to assist practice’s to complete Quality Improvement (QI) activities using the Model for Improvement
- to assist practices to meet the Practice Incentive Program Quality Improvement Incentive (PIP QI).
For more information on how Brisbane South PHN supports quality improvement in general practice, click the button below.
Mental health support lines
If you or someone you know is in need of urgent support, the following services may be able to assist.
Triple Zero: 000
Lifeline: 13 11 14
Beyond Blue: 1300 22 4636
Beyond Blue Coronavirus Mental Wellbeing Support Service: 1800 512 348
Alcohol and Drug Information Service (ADIS): 1800 177 833
Suicide Call Back Service: 1300 659 467
eHeadspace: 1800 650 890
Kids Helpline: 1800 55 1800
1300 MH CALL: 1300 64 22 55
Head to Health: 1800 595 212