Older people

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Empowering older people

The ‘My Aged Care’ website is the Australian Government’s online portal to support older people with their health care needs. It provides information about finding and accessing the government-funded services they need.

Aged Care Navigation and support

Brisbane South PHN understands that some older people require additional support to navigate the aged care system. In this case, one-on-one assistance can be provided by our regional Specialist Support Worker. Our Specialist Support Worker helps older people to understand, choose and access local aged care services and can provide assistance in person or over the phone.

Support for families and carers

The ‘Carer Gateway’ website is the Australian Government’s online portal to provide practical advice and access to supports for family members and friends caring for people with health conditions that demand a lot of support from their carer. These conditions include a disability, dementia, mental illness, chronic illness and life-limiting illnesses. Family and Carer services include assistance to connect with health services, free phone counselling, carer coaching and connection to other carers.

Advance care planning

The ‘My Care, My Choices’ website is the Queensland Government’s online portal promoting the important processes of advance care planning and providing information and resources to the health professionals and the community.

Advance care planning involves informing and educating your patients about their ongoing health care options specific to their needs, then supporting their decision making. Advance care planning may be general or require specific advice about an Advanced Health Directive, Enduring Power of Attorney, Statement of Choices or forms to revoke these documents.

Quality improvement

The following quality improvement toolkits are available to support your care of older people:

The toolkits are designed…

  • to support medical practices to make easy, measurable and sustainable improvements
  • to provide best practice care for their patients 
  • to assist practice’s to complete Quality Improvement (QI) activities using the Model for Improvement
  • to assist practices to meet the Practice Incentive Program Quality Improvement Incentive (PIP QI).

For more information on how Brisbane South PHN supports quality improvement in general practice, click the button below.

More information

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