Brisbane South PHN undertakes an annual Needs Assessment and ongoing engagement to identify health care priorities for the region.
Once priorities are identified, we develop solutions in partnership with stakeholders and identify opportunities to engage local service providers. At this point, we will call for tenders then appoint and commission the most suitable service provider.
All of the activities involved in the tender process are undertaken in accordance with our Commissioning Principles.
Our service providers
We work with numerous health care providers in our region to deliver a broad range of services to health practices and the community.
To ensure services are delivered in accordance with industry standards and best practice principles, we require various and appropriate certifications and compliance statements from all providers before they are commissioned.
Our commissioning principles
- Understand the needs of the community by engaging and consulting with consumer, carer and provider representatives, peak bodies, community organisations and other funders.
- Engage potential service providers well in advance of commissioning new services.
- Focus on outcomes rather than service models or types of interventions.
- Adopt a whole-of-system approach to meeting health needs and delivering improved health outcomes.
- Understand the fullest practical range of providers, including the contribution they could make to delivering outcomes and addressing market failure and gaps.
- Co-design solutions and engage with stakeholders, including consumer representatives, peak bodies, community organisations, potential providers and other funders, to develop outcome-focused solutions.
- Consider investing in the capacity of providers and consumers, particularly in relation to hard-to-reach groups.
- Ensure procurement and contracting processes are transparent and fair, facilitating the involvement of the broadest range of suppliers, including alternative arrangements such as consortia building where appropriate.
- Manage through relationships and work in partnership, building connections at multiple levels of partner organisations and facilitate links between stakeholders.
- Develop environments high in trust through collaborative governance, shared decision-making and collective performance management.
- Ensure efficiency and value for money.
- Monitor and evaluate through regular performance reports and consumer, community and provider feedback and independent evaluation.
The Way Back Support Service
The Way Back Support Service (TWBSS) is a psychosocial support service response to support people following a suicide attempt or experiencing suicidal crisis.
Psychosocial support is, by definition, a process in which clients are supported to recover from a crisis and empowered to respond to future crises by building resilience within themselves and across families and communities. Psychosocial and clinical interventions are complementary to achieving individual health and wellbeing. Psychosocial support may be facilitated across a range of domains including community and social services, housing, finance, family support, cultural and spiritual support, education and employment as well as advocacy for any or all of the above domains.
The provision of this support through an assertive outreach aims to ensure that support is accessible and responsive to the day to day needs of the individual client. It ensures that the support provided is characterised by proactive, sustained and persistent efforts to reach and maintain contact with clients in different settings, and at times that are mutually suitable. Assertive outreach offers a partnership approach with the client, empowering them to improve their safety and quality of life. Psychosocial support through TWBSS is available for up to three months, with an emphasis on safety planning, support coordination, and ensuring that, where required, clients are connected with follow-on support services upon exit of the program.
For more details visit Tenderlink: https://www.tenderlink.com/bsphn/. Applications close 31 July 2020 at 12 pm AEST.
Tender and submission writing course for medical practices
This free online course includes a short series of webinars and practical tools to provide Practice Managers and others within a practice with the foundation skills and knowledge to write effective tenders and submissions on behalf of your medical practice. This course aims to provide a structure to help people identify what the commissioning body is really looking for, and be ‘tender ready’. For more information and to enrol click here
Find out more
You can contact us to find out more about current tenders, our tender assessment process or our commissioning process.
To keep up to date with our current tenders, visit Tenderlink.