Domestic and family violence
Recognise, Respond, Refer (RRR)
An integrated health response to domestic and family violence
In responding to domestic and family violence (DFV) rates, Brisbane South PHN has developed the Recognise, Respond, Refer (RRR) model which supports primary care providers to play a role in an integrated systems response to DFV.
The RRR program consists of providing RACGP-accredited training to general practice staff on safely identifying and responding in a trauma-informed way to patients who may be experiencing domestic and family violence.
Core to the success of the program is the role of the Domestic and Family Violence ‘Local Link’, a specialist able to be a single point of referrals and facilitates integration between general practices and local DFV services.
Video: Introducing Recognise, Respond, Refer
Domestic and Family Violence Local Link
The Local Link service provides general practices across the Brisbane South PHN region with access to specialist domestic and family violence (DFV) workers to support with recognising, responding and referring patients impacted by DFV.
The Local Link Coordinators in your area are your general practice’s one-point-of-referral for patients impacted by DFV. They will undertake a risk assessment and connect your patients with the most appropriate supports for their needs.
The referral process for this service has been tailored to general practices:
referrals directly received by your DFV specialist Local Link Coordinators (not a general intake team)
shortened referral forms that can be embedded in practice software and sent via secure messaging on Medical Objects
option to refer via telephone
provision of outcome letter.
Your Local Link workers are also available for:
de-identified case consultations via phone or in person to support you in working with patients do not wish to be referred at that time
co-location or visits your practice to see patients and provide additional DFV education and support to staff
DFV workforce capacity building activities
connecting general practice staff with debriefing supports for compassion fatigue.
Find a DFV Local Link
DFV Local Link is currently available to general practices in the Brisbane south region (Redlands, Logan, Beaudesert/Jimboomba and Brisbane areas). You can find out more about available services or arrange a visit to your practice by contacting your DFV Local Link Coordinator.
For practices in Redlands and Logan
For practices in Brisbane South
For practices in Beaudesert and Jimboomba
Domestic and family violence training for general practices
Through the Recognise Respond Refer (RRR) Program, Brisbane South PHN delivers RACGP-accredited training that explores practical ways to support patients affected by domestic and family violence (DFV).
The training has been developed by DFV specialists in collaboration with GPs and DFV victim-survivors, and is delivered free-of-charge in practices. It encourages a ‘whole of practice approach’ to build the capability and confidence of health care professionals to support those affected by DFV.
The free training is currently offered to general practices in the Brisbane South PHN region (Logan, Redlands, Beaudesert/Jimboomba, Brisbane South areas).
Contact your local area trainer using the details below for more information or to book training for your practice.
Local Link Trainer (Logan, Beaudesert, Redlands)
Hannah
Mobile: 0436 355 720
Email: hannahm@centreforwomen.org.au
Primary Health FDSV & CSA Local Link team (Brisbane South)
Ph: (07) 3013 6035
Lead trainer mobile: 0413 127 824
Email: PHNLocalLink@MicahProjects.org.au
Community of Practice – Support for general practitioners
The RRR Community of Practice brings together GPs with an interest in responding to DFV to support one another, facilitate case discussions, and learn more about help available for their patients. The Community of Practice is facilitated by RRR GP Clinical Advisor, Dr Johanna Lynch, a trauma-informed GP Psychotherapist.
To express interest in joining the Community of Practice, look for sessions advertised on the Brisbane South PHN Education Calendar or contact us on the details below.
Contact us
To register your interest in the RRR program or for further information on Local Link services, please contact our Family Support team at support@bsphn.org.au.
Resources for health professionals
RACGP guidelines
Brisbane South HealthPathways
Access the Portal (Search: Domestic and Family Violence)
COVID-19 and domestic and family violence
Domestic and family violence information sharing
Non-lethal strangulation in domestic and family violence