Last updated 11 October 2023

Brisbane South PHN is committed to supporting general practices in the region in reaching their accreditation goals.  

The National General Practice Accreditation (NGPA) Scheme was developed in collaboration with The Royal Australian College of General Practitioners (RACGP) and  the Australian Commission on Safety and Quality in Health Care (the Commission) .

General practices can obtain formal accreditation against these standards from an independent accreditation agency. 

In partnership with AGPAL Brisbane South PHN developed a series of online learning modules, webinars and workshop presentations, available in DiscoverPHN. To access and complete the AGPALs RACGP Standards 5th Edition course:

  1.  log in or register for DiscoverPHN

  2. Navigate to Learning > All Learning and search for the course

  3. Click the ‘Register’ button to start.

The National General Practice Accreditation Scheme 

 The NGPA Scheme supports the application of the RACGP Standards for General Practices 

The NGPA Scheme: 

  • provides a framework for general practices to be assessed against the RACGP Standards 

  • improves support programs for implementation of accreditation 

  • provides practices with access to national data on accreditation performance to enable benchmarking 

  • includes an approval process for accrediting agencies assessing general practices.

Benefits of accreditation 

  • Provides a framework for a practice to deliver high quality, safe health care to patients in accordance with industry best practice standards. 

  • Allows patients and clients to have confidence in the standard of health care they are receiving. 

  • Educates staff about the value of and gives them the frameworks to deliver high quality, safe health care services. 

  • Facilitates a workplace culture that values quality. 

  • Earns Quality Improvement and Continuing Professional Development (QI & CPD) points for each GP participating in accreditation.  

  • Facilitates access to the Federal Government’s Practice Incentives Program (PIP).  

  • Achieves a competitive advantage over non-accredited practices/service providers. 

  • Reduces business risk. 

  • Ensures the practice complies with regulatory requirements and national standards. 

Meets eligibility requirement to participate in MyMedicare 

Accreditation process

The first step in the accreditation process is for the practice to choose an approved accreditation agency. From there, it will typically take a practice 12–18 months to prepare for their Accreditation Assessment. Once the practice has chosen their agency, the agency representative will guide them through the rest of the process, including: 

  • explain the full process and timeline to the practice manager 

  • provide details of accreditation requirements 

  • identify practice-specific improvement priorities 

  • undertake the Accreditation Assessment. 

 Accreditation process for general practice flow-chart.

 For enquiries relating to general practice accreditation, please email our support team:

RACGP Standards for General Practices

The current edition of the RACGP Standards for General Practices is the 5th edition, published in July 2017. All resources provided in this section support the current edition of these Standards.