Provider Connect Australia (PCA)

Last updated 6 February 2025
Provider Connect Australia (PCA)

Provider Connect Australia™ (PCA) is a single place to update business information that reduces duplication and streamlines notifications. It maintains the accuracy of healthcare business information and practitioner contact details.

Healthcare provider organisations can use PCA to provide consistent, up-to-date information about healthcare services to funders, health service directories, communications services, and other key partners in their healthcare service delivery.

If you’re a business partner or an organisation that supports healthcare service delivery, you can streamline your client registration process and receive automatic updates from the healthcare provider organisations you support by becoming a PCA business partner.

Business partners using Provider Connect Australia™ can streamline their client registration process and reduce or eliminate the potential for errors from manually transcribing information.

  • Lower cost of processing client registrations

  • Lower cost of processing client updates

  • Improved client satisfaction

  • Streamlined client registration and updates

  • Improved timeliness, completeness and accuracy of client data

For more information about becoming a business partner with PCA™, please email pca@digitalhealth.gov.au

[Watch this short video](https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/provider-connect-australia) outlining PCA and its benefits.

For healthcare providers, once registered with Provider Connect Australia™, they can update their business information and it will automatically be sent to registered business partners.

Over time, business partners will include pathology and radiology services, public service directories, secure messaging providers and more.

This means participants in PCA can maintain a single master copy of the organisation’s details and their chosen business partners will automatically receive any updates. Provider Connect Australia will save time, reduce human error and remove the hassle of filling out multiple forms.

[Register for PCA here](https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/provider-connect-australia/provider-connect-australia-register).

Webinar

Please watch this recording on PCA and its benefits:

Contact us

For further support contact Brisbane South PHN's Primary Health team via email support@bsphn.org.au or phone 07 3864 7555.