After hours

Brisbane South PHN is committed to its vision of Better System, Better Health and facilitates accessible, appropriate, patient-centred health care, especially where health services gaps have been identified through our Needs Assessment. 

Our most recent Needs Assessment identified a gap in the provision of after hours care for our communities. Our response includes addressing gaps in after hours service provision and improving service integration for at risk populations. 

Emergency Choices website and campaign

For many people, when they are sick or injured after normal business hours, they will make a trip to a hospital Emergency Department not knowing there are other health care services available. To improve access to after hours health care services, Brisbane South PHN created the Emergency Choices website. 

Emergency Choices guides patients on when they should attend an Emergency Department after normal business hours, or when they should seek an alternative health care service. The website integrates several free, after hours services for patients, including: 

• Healthdirect Symptom Checker 

• 13 HEALTH telephone service 

• Links to after hours GP services and pharmacies 

• Links to Hospitals and Emergency Departments