Last updated 17 April 2024

General practices are being encouraged to focus on care for moderate-risk COVID-19 positive patients. People triaged as moderate risk through the National Coronavirus Helpline and COVID-19 symptom checker  are advised to seek care from their GP, with the vast majority of care being delivered by telehealth. 

Brisbane South HealthPathways is your trusted source of up-to-date information on managing COVID-19-positive patients. Register for free account, or login to HealthPathways.

COVID-19 vaccination support

COVID-19 vaccinations continue to be available in the Brisbane south region through residential aged care facilities (RACFs), general practice, community pharmacies for everyone aged 5 years and older. Visit Australian Government Department of Health and Aged Care COVID-19 vaccines

ATAGI clinical guidance

The Australian Technical Advisory Group on Immunisation (ATAGI) provides clinical guidance on COVID-19 vaccine administration. Visit Australian Government Department of Health and Aged Care Advice for COVID-19 vaccine providers and administrators.

Vaccination locations

General Practice

If your general practice does not provide COVID-19 vaccinations, alternative providers can be found through healthdirect.

Community pharmacies

Concessional Rapid Antigen Tests (RATs) and COVID-19 vaccinations are available through participating community pharmacies, providers can be found through The Pharmacy Guild. 

Vaccinations for homebound people

Many at-risk people may be housebound or have other obstacles or health conditions that prevent them from obtaining COVID-19 vaccinations from general practices or community pharmacies.

Service providers who have not been able to arrange vaccination for people who are homebound can request support by completing this form.

Support for Residential Aged Care Facilities (RACF)

Older people remain at significantly greater risk of severe outcomes from COVID-19. Brisbane South PHN provides ongoing vaccination support for all residential aged care facilities (RACFs) in our region to ensure aged care providers, workers and residents receive appropriate protection from, and management of, any COVID-19 infections.

To access RACF vaccination support, contact

RACF supports

Metro South Health Public Health Unit

PH: 07 3156 4000 

Metro South Health CAREPACT Emergency Triage Service

PH: 0427 026 319.

CAREPACT refers to the Mobile Emergency Team (MET). Please have a recent set of vitals. Open 7 days a week from 7:30 am - 4 pm (except Christmas day). 

Metro South Health PallConsult  

  • 1300 PALLDR* (1300 725 537).
    24/7 palliative care advice hotline for doctors, nurse practitioners, paramedics and pharmacists. 

  • 1300 PALLCR* (1300 725 527).
    24/7 hotline for nurses, allied health and Aboriginal and Torres Strait Islander health workers/practitioners in all care environments.  

*Services are available for clinical staff who do not have any easy access to existing palliative care services in their local area.  


1800 171 866. 

FriendLine is a COVID-19, support line that provides information and support for older Australians, their families and carers.

More information

Supporting vulnerable populations

Certain groups of people in Brisbane south are at increased risk of severe disease from COVID-19 or experience greater barriers to access to reliable information and support in relation to health care.

Our response to COVID-19 includes particular attention to providing additional support to ensure all people are well informed and have the access and support they need to understand, get vaccinated, and received appropriate care and advice in relation to COVID-19. 

Brisbane South PHN and Brisbane North PHN work together to improve access to the COVID-19 vaccine for people who would benefit from additional support.

Information on support available for vulnerable people is available as a downloadable resource. Some highlights of the program so far are summarised in this progress update. Disability, support workers and carers

Free RATs (Rapid Antigen Tests)

Multicultural communities

People without a Medicare card

People at risk of, or experiencing homelessness 

First Nations peoples

Disability, support workers and carers