Working Across Cultures Workshop

Event organiser

This is a Brisbane South PHN event.

Event description

This is an interactive workshop designed for GPs, practice nurses, allied health and administrative staff working in primary healthcare. The aim is to provide the tools to understand and bridge cultural difference in order to have effective interactions with people from different cultural backgrounds and ensure the delivery of high-quality health care.

AUDIENCE: General Practitioners, practice nurses, allied health and administrative staff working in primary healthcare

SPEAKERS:

Dr Margaret Kay, GP and Multicultural Health Clinical Lead, Brisbane South PHN

Angel Bogicevic, Experienced interpreter and cross-cultural educator

Andrea Vancia, Brisbane South PHN

LEARNING OUTCOMES:

• Understand the dynamics of culture and cultural difference within the consultation.
• Reflect on how health care can be effectively delivered to patients when there is cultural and/or linguistic difference.
• Evaluate methods for ensuring patient safety within a consultation process when the patient is of multicultural background.
• Develop communication strategies for the practice that enable effective engagement with patients of multicultural backgrounds.
• Develop a practice protocol for effective use of qualified interpreters.

TIME:

• Registration and dinner: 6.00pm
• Start: 6.30pm
• Finish: 8.30pm

COST: Free, Dinner will be provided

LOCATION: The Glen Hotel, 24 Gaskell Street Eight Mile Plains