Forms and referrals

In the section below you will find referral templates for several conditions, and to the major specialists outpatient departments for Medical Director, Best Practice Genie, Zedmed and PDF format, if available. For ease of access, there are links to the Metro South Health GP Referral Criteria, Mater Hospital Quick Referrals and the Children’s Health Queensland Hospital. These resources are provided to assist practices in the development of quality referrals, and to allow for appropriate triage and categorisation of patients.

For referral criteria and contact information for hospital specialties and community health services within the Metro South Health region view the:

How to find templates

To find a specific template on this webpage, press Ctrl+F and then type the keyword or topic you are looking for. If you don’t find the topic the first time, try variations, different terms or fewer words. The  symbol can be expanded to find more information about the referral pathway. Once you have found the template, click on the relevant clinical software logo to download the template file. 

How to install templates

Please ensure you read the importing instructions prior to installing these templates. If you need any assistance with these templates, please contact your Area Account Manager.

PLEASE NOTE: DO NOT OPEN the templates until they have been imported into your clinical software as this will corrupt the coding. Word and PDF files cannot be imported into medical software.


Installing templates into Best Practice

Installing templates into Medical DIrector

Installing templates into Genie

Installing templates into ZedMed

The templates provided by us are for your personal use only and must not be redistributed without permission. They have been tested with Version of Best Practice and Version MD3.16 of Medical Director.

Videos: How to install clinical software templates, use and send via secure messaging delivery


Refer to Metro South Central Referral Hub

The Metro South Health Central Referral Hub provides a single point of entry for all new referrals to:

  • specialist and allied health outpatients – Princess Alexandra, Queen Elizabeth II, Logan and Redland hospitals
  • community services previously processed by the Community Referral Service
  • oral health services.

How to refer to Metro South Health:

  • please update your fax machine for Metro South Health referrals to 1300 364 248
  • to talk to a clinical nurse or health practitioner phone the hub on 1300 364 155
  • Secure messaging via medical objects can be utilised and will be redirected to the hub.



Refer to Addiction and Mental Health Services
Metro South Addiction and Mental Health Services offers community, inpatient and acute care services which may be undertaken in the client’s home, in GP surgeries or in emergency departments. Services are provided for all age groups across a range of programs from child and youth, to adult, to older persons, to specialist programs. Referrals To refer your patient, or for information and advice, please contact:


  1. Telephone: 1300 MH CALL (1300 64 22 55)
  2. Email:
  3. Fax: 3078 2120
Refer to Metro South Palliative Care Service
Further information and contact details can be found at
Health Assessment - Children and Young People in Care (CHQ) Template Links

Below is a link to Children Health Queensland’s Out-of-Home Care health and development assessment templates including:

  • Preliminary Health Checks
  • Comprehensive Health and Developmental Assessments

Click here to access CHQ’s templates

Chronic Disease Links

From July 1, Brisbane South PHN Mental Health Referral Service has been established to assist GPs to link patients to Brisbane South PHN commissioned mental health services. Brisbane South PHN has commissioned Wesley Mission Queensland to operate the Brisbane South PHN Mental Health Referral Service and can be contacted on 07 3717 7070 from 8:30am to 4:30pm for service information and referrals. See information for General Practices here.

Brisbane South PHN has created a new centralised two-page referral form in order to simplify the process for GPs when referring to Brisbane South PHN commissioned health services. The new GP referral form can be submitted using fax to 07 3539 6444 or secure message via Medical Objects to Brisbane South PHN Mental Health Referral Service WMQ (GW4106000JX).



Mater Hospital Templates

Mater Hospital referral templates can be downloaded below:

Children’s Health Queensland Templates

All Children’s Health Queensland referral templates can be downloaded from this link but please ensure you read the importing instructions before installing these templates.

Other Children’s Health Queensland Links


Review Process

Templates are reviewed every 6 months or when required. Please check to see if there have been updates. Feedback/suggestions are welcome via email to with the subject line containing ‘Templates’.