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Forms and referrals

In the section below you will find referral templates for several conditions, and to the major specialists outpatient departments for Medical Director, Best Practice Genie, Zedmed and PDF format, if available. For ease of access, there are links to the Metro South Health GP Referral Criteria, Mater Hospital Quick Referrals and the Lady Cilento Children’s Hospital (Children’s Health Queensland). These resources are provided to assist practices in the development of quality referrals, and to allow for appropriate triage and categorisation of patients.

For referral criteria and contact information for hospital specialties and community health services within the Metro South Health region view the:

How to find templates

To find a specific template on this webpage, press Ctrl+F and then type the keyword or topic you are looking for. If you don’t find the topic the first time, try variations, different terms or fewer words. The  symbol can be expanded to find more information about the referral pathway. Once you have found the template, click on the relevant clinical software logo to download the template file. 

How to install templates

Please ensure you read the importing instructions prior to installing these templates. If you need any assistance with these templates, please contact your Area Account Manager.

PLEASE NOTE: DO NOT OPEN the templates until they have been imported into your clinical software as this will corrupt the coding. Word and PDF files cannot be imported into medical software.


Installing templates into Best Practice

Installing templates into Medical DIrector

Installing templates into Genie

Installing templates into ZedMed

The templates provided by us are for your personal use only and must not be redistributed without permission. They have been tested with Version of Best Practice and Version MD3.16 of Medical Director.

Videos: How to install clinical software templates, use and send via secure messaging delivery


Refer to Metro South Central Referral Hub

The Metro South Health Central Referral Hub provides a single point of entry for all new referrals to:

  • specialist and allied health outpatients – Princess Alexandra, Queen Elizabeth II, Logan and Redland hospitals
  • community services previously processed by the Community Referral Service
  • oral health services.

How to refer to Metro South Health:

  • please update your fax machine for Metro South Health referrals to 1300 364 248
  • to talk to a clinical nurse or health practitioner phone the hub on 1300 364 155
  • Secure messaging via medical objects can be utilised and will be redirected to the hub.



Refer to Addiction and Mental Health Services

Metro South Addiction and Mental Health Services offers community, inpatient and acute care services which may be undertaken in the client’s home, in GP surgeries or in emergency departments. Services are provided for all age groups across a range of programs from child and youth, to adult, to older persons, to specialist programs. Referrals To refer your patient, or for information and advice, please contact:


  1. Telephone: 1300 MH CALL (1300 64 22 55)
  2. Email: MSMHS_MHCALL@health.qld.gov.au
  3. Fax: 3078 2120
Refer to Metro South Palliative Care Service

Further information and contact details can be found at metrosouth.health.qld.gov.au/palliative-care

Chronic Disease Links
Queensland Children’s Hospital (Children’s Health Queensland)

All Queensland Children’s Hospital (Children’s Health Queensland) referral templates can be downloaded from this link but please ensure you read the importing instructions before installing these templates.

Other Children’s Health Queensland Links

Ellen Barron Family Centre
Child Development Program
Child Health Program
Child Mental Health Services
Queensland Centre for Perinatal and Infant Mental Health

After July 1, Wesley Mission Queensland will operate the Brisbane South PHN Mental Health Referral Service to assist GPs to link patients to Brisbane South PHN commissioned mental health services. The referral form can be submitted using fax to 07 3539 6444 or secure message via Medical Objects to Brisbane South PHN Mental Health Referral Hub WMQ (GW4106000JX). Alternatively, GPs can use the additional referral forms below to refer directly to the following existing service providers. GPs will be able to contact the Brisbane South PHN Mental Health Referral Service on 07 3717 7070 between 8:30am and 4:30pm to discuss queries.



Review Process

Templates are reviewed every 6 months or when required. Please check to see if there have been updates. Feedback/suggestions are welcome via email to ehealth@bsphn.org.au with the subject line containing ‘Templates’.