Supporting young people following the social media ban for under 16s: A GP’s perspective
By Dr Asma’a Gundru, General Practitioner
Recently, a patient who is a parent mentioned during a routine consultation that their teenage son seemed more withdrawn since the social media restrictions came into effect late last year.
“He used to talk to his friends every evening online,” the parent said. “Now he spends more time in his room. I’m not sure if it’s just teenage behaviour or something more.”
Since the national restrictions on social media access for young people under 16 were introduced several months ago, many of us in general practice have noticed an increase in conversations like this.
Parents and young people are still adjusting to the changes, and some families remain uncertain about how the shift may be affecting their children’s social connection, mental wellbeing and daily routines.
While the policy was designed to reduce the potential harms associated with excessive social media use, the transition has highlighted how central online platforms had become to many young people’s social lives.
For some teenagers, the changes have been positive. Parents report improved sleep, fewer late night distractions and more time spent on offline activities. However, for others the adjustment has been more challenging, particularly for those who relied on online spaces to maintain friendships or find peer support.
As trusted healthcare professionals, GPs and practice teams continue to play an important role in supporting families as they adapt to this evolving digital landscape.
A perspective from general practice
In everyday consultations, GPs are often one of the few professionals who see both the young person and their parent or caregiver. This places general practice in a unique position to recognise early changes in wellbeing and family dynamics.
Some adolescents may welcome the reduced pressure of social media, while others may experience frustration, isolation or conflict at home as new rules are enforced. These experiences can vary widely depending on the young person’s social networks, personality and existing mental health supports.
By creating a space where young people feel comfortable discussing their experiences openly, GPs can help families navigate these changes while keeping the focus on wellbeing rather than simply enforcing restrictions.
Checking in with young people
The months following the policy changes provide an opportunity for GPs to check in with adolescents and their families about how they are coping.
Simple questions can help open the conversation:
How have things changed since the new social media rules started?
Are you still able to stay connected with friends in other ways?
Have you noticed any changes in your sleep, mood or daily routine?
These discussions can help identify young people who may be struggling with increased isolation, frustration or conflict at home.
Supporting families through the adjustment
Many families are still working out how to manage technology use in a balanced way. GPs can offer practical guidance by encouraging a supportive and collaborative approach.
Validate concerns
Parents and teenagers may have mixed feelings about the changes. Acknowledging these concerns helps create a safe space for discussion.
Normalise the adjustment period
Behavioural and emotional shifts are common when routines change. Reassuring families that it may take time for young people to adapt can help reduce anxiety.
Encourage alternative ways to connect
For teenagers who previously relied heavily on social media, finding other ways to maintain friendships is important. Encouraging in person activities, sports, hobbies or community involvement can help maintain social connection.
Screen for wellbeing
For some young people, reduced online engagement may initially increase feelings of loneliness or frustration. Where appropriate, it may be helpful to check in about:
Mood and anxiety
Sleep patterns
Social withdrawal
School engagement
Family relationships
Early support can help prevent issues from escalating.
Helpful resources for families
Several organisations provide reliable information and support for young people and parents navigating digital wellbeing.
Headspace
Headspace offers free and confidential mental health support for young people aged 12–25 through online, phone and in-person services. Their resources on digital wellbeing and managing online pressures remain highly relevant as young people adjust to the new environment.
Kids Helpline – 1800 55 1800
Kids Helpline provides 24/7 counselling for children and young people aged 5–25 via phone, webchat and email. This can be particularly valuable for young people who prefer anonymous support.
Their website also includes guidance for parents on online safety and supporting teenagers’ emotional wellbeing.
The Family Online Safety Contract – Carly Ryan Foundation
This practical tool helps families develop shared expectations around technology use. It encourages open discussion, safety planning and clear boundaries regarding digital behaviour.
Raising Children Network
The Raising Children Network provides evidence-based advice for parents on a wide range of topics. Their sections on technology use and adolescent mental health offer practical guidance for supporting young people in developing healthy digital habits.
The continuing role of general practice
As the community continues to adapt to the new social media landscape, general practice remains an important point of support for families.
By checking in with young people, validating concerns and connecting families with appropriate resources, GPs can help ensure adolescents feel supported during this period of change.
While the long-term impact of the policy will continue to unfold, one thing remains clear: young people benefit most from strong relationships, supportive adults and open conversations about their wellbeing.
By fostering open dialogue and encouraging healthy digital habits, general practice can help young people navigate this transition with confidence. Sometimes, a simple conversation in the consulting room can make a meaningful difference in helping families adapt to a changing online world.
Helpful links for GPs
Brisbane South PHN commissions free mental health and wellbeing programs and services to support local young people. See the services and their contact and referral details listed in our downloadable GP quick reference guide here: GP practice guide to free mental health.
About the author
Dr Asma’a Gundru is a GP and medical educator who also works as a (GP) Clinical Advisor with Brisbane South PHN. She has a special interest in supporting community health through education and preventative care.