Webinar: Spoken plain language

Event Organiser:

Brisbane South Event

Event Description:

This workshop will teach skills to improve your spoken communication with health consumers. This is important for all people, especially those with low health literacy.

Health literacy is essential for maintaining good health and improving quality of life. The health workforce plays an important role in influencing individual health literacy through their patient and client interactions.

This workshop will teach skills to improve your spoken communication with health consumers. This is important for all people, especially those with low health literacy.

This is an interactive session with small group activities that require a microphone and camera.

AUDIENCE: Primary care health workforce – Practice managers, providers of community and health services, anyone working in a healthcare setting

SPEAKERS: Andrea Gaddie, Trainer and Elearning Developer, Centre for Culture Ethnicity and Health

Tristan Pagniello-Priolo, Training Officer, Centre for Culture Ethnicity and Health

TOPICS:

• Health literacy – what is it and why is it important?
• Effective spoken communication strategies and interventions
• Using plain language
• The teach back technique