Brisbane’s new Find Care Fast website — helping consumers navigate healthcare service options
The FindCareFast website, developed by Brisbane North and Brisbane South Primary Health Networks (PHNs), is a new virtual service navigation tool helping people across Greater Brisbane to find the right healthcare option for their needs.
Launched ahead of the busy Christmas holiday period when available healthcare services can be limited and many consumers are left unsure where to go, FindCareFast.com.au places the right healthcare options at your patients' fingertips, via desktop or mobile browser.
About FindCareFast
FindCareFast.com.au is:
seamlessly integrated with Healthdirect Australia and 13 HEALTH to support users in deciding where to go for treatment and advice
user-friendly, accessible, plain language and offering language translation functionality to support culturally and linguistically diverse users to navigate the site
features an after-hours mode to direct users to available services open outside of business hours
includes dedicated healthcare options for First Nations peoples.
Explore now at findcarefast.com.au.
How does FindCareFast benefit GPs?
The website helps consumers decide when to seek emergency care versus alternative options, reducing the strain on hospital emergency departments. For GPs, the website can help your patients understand what primary care is and search for their local general practice clinics through Healthdirect’s search engine. With enhanced accessibility and cultural inclusivity, FindCareFast can help your patients find the right care, at the right time, at the right place.
If your health service or general practice is not already listed on Healthdirect, please register your details as part of the National Health Service Directory. Your service can then be made accessible to consumers visiting the FindCareFast website.
Visit the website at findcarefast.com.au.
Helping deliver a connected and coordinated primary care system
Laura Casey, General Manager for System Integration and Coordination at Brisbane South PHN said, ‘We’re so pleased to have FindCareFast added to the range of tools and supports we provide to local primary health professionals and our communities, to help deliver a connected and coordinated primary care system for our diverse and multicultural region.’
She added, ‘FindCareFast will be particularly helpful to people as they discover the many new, free urgent care facilities available when they’re sick or injured and need same-day treatment, but don’t need treatment in a hospital emergency department.’
Urgent care is an emerging model of care offered via Medicare Urgent Care Clinics (UCCs), Minor Injury and Illness Clinics, nurse-led clinics, and some private general practices, that provide walk-in, timely healthcare services to patients in a general practice setting. Urgent care clinics can provide short-term, episodic care for non-life-threatening conditions that require same day assessment or treatment.
Medicare UCCs, Minor Injury and Illness Clinics located at state Satellite Hospitals, and Nurse-led Walk-In Clinics are bulk-billed (incurring no out of pocket expense to the patient).
Medicare UCCs are open extended hours, 7 days a week, for urgent care. People can quickly access a list of urgent care providers in the Greater Brisbane region on FindCareFast.org.au.
We invite you to explore the new website today and share this great new resource with your patients and clients. Visit findcarefast.org.au.