Julian's Key Health Passport — The two-way communication tool for patients with disability and healthcare staff

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Last updated 23 January 2026
Julian's Key Health Passport — The two-way communication tool for patients with disability and healthcare staff

Queensland Health has recently launched an updated version of Julian’s Key Health Passport (Julian’s Key), a written communication tool designed particularly for Queenslanders with intellectual disability to assist in communicating key information and preferences with healthcare staff. 

Healthcare professionals will find the tool useful when interacting with patients who have difficulty communicating or may be nonspeaking.

Julian’s Key has been co-designed by people with disability, and is available as a printed, physical booklet as well as a digital version.

Benefits for clinicians

In circumstances where having a conversation with your patient may require additional supports or may be impossible, Julian’s Key Health Passport is a valuable tool to help healthcare professionals understand:

  • a patient’s care requirements

  • minimise misunderstandings

  • ensure optimal treatment and/or consultation outcomes.

Your patient’s Health Passport contains essential information about their:

  • disability

  • health needs

  • communication and treatment preferences

  • feelings when unwell

  • interests and hobbies.

As a written record, Julian’s Key Health Passport solely serves as a communication tool for patients and does not request nor contain any financial details. It is not meant to replace routine clinical care or treatment.

Four simple tips to make the most of Julian’s Key
  1. Always ask a patient with disability or their carer for their Julian’s Key Health Passport before you treat them.

  2. Always ask a patient if their information is up to date.

  3. The patient’s Julian’s Key Health Passport should always be returned to the patient once important information about them has been documented. It should not be kept in the hospital or community health clinic files.

  4. Julian’s Key Health Passport should be treated as additional or supplementary information about a patient. It does not replace routine assessment and care.

Benefits for your patients

Julian’s Key Health Passport is a tool designed to empower patients to be involved in their healthcare and treatment decisions.

It allows your patients to update their health information (with the help of a carer when necessary) as needed, especially when there are changes to their care needs.

Patients are encouraged to fill-out their personal health passports with as little or as much detail as they want.

Get the Health Passport

The Julian’s Key Health Passport comes in printed and print-at-home PDF formats.

Patients or carers can download the digital version from the Julian’s Key Health Passport website. Alternatively, they may request a printed copy by emailing Queensland Health at [email protected] or by calling 13 HEALTH (13 43 25 84).

Users have the option to download the PDF, fill out relevant information for their treatment, and print only the pages with their information. Importantly, they have the freedom to choose who can access this information and when.

Learn more about Julian’s Key Health Passport

A suite of resources to help share and encourage the use of this important tool is available from the Julian’s Key Health Passport website. The resource suite includes:

• factsheets and posters

• video and audio files

• digital assets

• social script

• social media tiles.


More information for health professionals