Holiday closure notice and seasonal service information
Season’s greetings!
The Brisbane South PHN office will be closed from end of business Friday 22 December 2023 and will reopen on Tuesday 2 January 2024. All Brisbane South PHN staff will be unavailable during this time.
We’d like to acknowledge all the health workforce and support staff in our region who have worked tirelessly throughout this year, and your continued efforts over the holiday period.
We thank you for your commitment to our community’s health, safety and wellbeing.
Wishing you all a happy and safe holiday season.
End-of-year service provision for mental health and urgent care
The operating hours of many of our commissioned services and programs will change over the holiday season. Please see important service information and resources for general practices and primary care providers listed below.
Mental health
If you or someone you know needs urgent support during the holiday period, the following services may be able to assist:
Triple Zero: 000
Head to Health Phone Service: 1800 595 212
Lifeline: 13 11 14
Alcohol and Drug Information Service (ADIS): 1800 177 833
Suicide Call Back Service: 1300 659 467
Kids Helpline: 1800 55 1800
1300 MH CALL: 1300 64 22 55
QLife: 1800 184 527
13YARN: 13 92 76
Multicultural Connect Line: 1300 079 020
Commissioned Mental Health, Suicide Prevention and Alcohol and Other Drug treatment services 2023/2024
We have compiled the holiday hours and contacts for Brisbane South PHN’s mental health, suicide prevention and alcohol and other drug service providers and relevant stakeholders. View their service availability and any contingencies in place for access to alternative support for participants in the downloadable PDF guide.
Urgent care
The Medicare Urgent Care Clinics (UCCs) are operating 7-days a week throughout the Christmas period.
UCCs provide care for urgent but non-life-threatening conditions, and offers bulk billing for eligible treatments, including minor infections, urinary tract infections, sexually transmitted infections, and gastroenteritis.
Local Medicare Urgent Care Clinics
Logan (Browns Plains) Medicare Urgent Care Clinic is located at 2-10 Grand Plaza Dr, Browns Plains QLD 4118. The clinic is open 7 days a week, from 8am until 10pm.
South Brisbane Medicare Urgent Care Clinic is located at level 4, 20 Cornwall Street, Woolloongabba QLD 4102. The clinic is open 7 days a week, from 8am until 8pm.
Minor Injury and Illness Clinics (MIIC)
Redlands Satellite Hospital hosts a Minor Injury and Illness Clinic that accepts walk-in patients 7 days a week from 8am to 10pm for treatment of non-life-threatening conditions.
Primary Sense
For urgent support enquiries relating to Primary Sense, please email ehealth@bsphn.org.au and our team will assist you.
Disaster readiness
As we head into severe weather season, ensure your practice is prepared, well-stocked and best positioned to respond to crises and the health needs of your patients. Visit our disaster readiness page for more information.
Information on safeguarding your vaccines during storm season is available here.
COVID-19 updates
Stay informed about the latest public health directions regarding COVID-19 by following Queensland Health alerts here.